SHIPPING POLICY
Manufacturing & Processing Time
All Ewake Germany GmbH jetboards are handcrafted in Germany with premium carbon materials. Please allow 2 weeks for manufacturing and preparation of your jetboard before shipment, and in case of custom design, you will be notified when it should be ready as you place the order. 
Shipping Coverage
We currently ship throughout the European market. For shipping to other regions, please contact our team for availability and custom arrangements.
Delivery Options
Standard Delivery
Professional packaging and secure transport
Tracking information provided
Delivery to your specified address
What's Included
Every jetboard package ships with:
1 extra battery
Fast charger
Spare remotes
Rope per board
Comprehensive user manual
Warranty documentation
Shipping Costs
Standard shipping costs calculated at checkout based on location
Order Tracking
Once your jetboard enters production, you'll receive regular updates on manufacturing progress. Tracking information will be provided when your order ships.
Delivery Timeframe
Manufacturing: 2 weeks
Shipping: 7-10 business days (standard delivery)
Special Considerations
Due to the premium nature and size of our jetboards, all deliveries require signature confirmation. Please ensure someone is available to receive your order.